Banyan Tree Divers Maui works hard to ensure that your scuba diving experience is a positive one. Your dedicated instructor offers a boutique dive service in Lahaina with customer service and your safety and satisfaction of paramount importance, which means you should know what to expect from our booking service before you arrive.
Our dive service facilitates a personalized shore diving experience for your group by setting up excellent scuba tours near all of the hotels and resorts in Lahaina and Ka’anapali. Each instructor specializes in offering scuba diving lessons, private and guided shore dives, and PADI certifications. We operate daily in sunny Lahaina, maintain small group sizes, and always advocate awareness for Hawaii’s delicate sea life in the Pacific Ocean. You can enjoy two shore dives at our favorite spots in sunny Lahaina and Kaanapali, scuba dive near turtles and sharks, and make it to lunch by 1.30 pm.
Full disclosure by our dive service of all relevant information ensures that your scuba dives go smoothly. Ultimately, please know that we care about your vacation plans and want to see you have a great trip to Maui, however, we appreciate that sometimes things don’t go as planned. With this in mind, let us highlight our company policies to help you achieve the best Maui scuba diving experience.
Dive Service Policies
Cancellation Policy
Our Maui dive service operates a 48-hour cancellation policy. You receive a full refund when you cancel before this timeframe, but any cancellations made after 48 hours are not eligible for any refund.
PADI Course Refunds
Scuba diving students learning to dive must pay in full before beginning any PADI course. Once you begin, we cannot issue any refunds if you cannot complete the course requirements. However, in the event of illness or injury, don’t hesitate to contact us for options to delay or possibly reschedule your reservation. Your instructor can provide you with a PADI referral form if you cannot complete your course.
Price Guarantee
We reserve the right to change our prices. However, we guarantee that your quoted price will be locked in and not altered once you have booked and made a payment.
Swimming Requirements
There are no swimming requirements for the Discover Scuba Dive experience. However, swimming proficiency assessments are compulsory for anyone beginning a PADI Scuba Diver, Open Water Referral Dives, or Open Water Diver course. PADI course participants need to complete a 10-minute float, plus either a 200-meter swim or a 300-meter snorkel. The swim and snorkel tests have no time limitations.
Proof of Certification
Beginners do not need a scuba certification to dive! Only certified divers are required to provide a diving certification. If you are certified, then your instructor needs to check your certification card and logbook before exploring Maui’s dive sites. If you have misplaced your cert card or logbook, please get in touch with us in advance to see if we can help.
Maui Dive Site Requests
Scuba diving near Lahaina, Kaanapali, and Kapalua makes for a perfect day of shore diving. These famous beaches provide many opportunities to explore Maui underwater, so your dive instructor will try to accommodate specific dive site requests. Ultimately, your instructor decides on each dive site according to your skill level and the forecasted ocean conditions. As a result, the dive site for any given day cannot be confirmed until the time of your dive.
Thank you so much for taking the time to read our company policies. We look forward to setting up with an expert instructor for your scuba tour in Maui!